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Support Home FAQ Checkout Form Why are Double Byte (Chinese characters) not showing on Card Update form

Why are Double Byte (Chinese characters) not showing on Card Update form

If you are using the Email Card Update link from the Recurring Payment record and have the Payment Form, Form Processing options set to enable both the card and/or Contact to be updated and the related Contact has double byte/Chinese characters then you will need to make the following updates.

On the Merchant Facility (in particular primary merchant facility), remove "Account" as a selected option from the field "Excluded from Sites Sharing Settings"
Add a sharing rule for the Account Level as per the before 8.12 option.

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Updated at July 27th, 2024