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How do I hide the CCV for internal users?

This feature is available for the payments forms that are using Custom themes.

Another option to hiding the CCV could be to simply use the Payment Form builder  to rename the internal facing label to have something like "CCV (Do not ask/enter)"

NOTE: Some payment gateways are going to require the CCV to be entered. This includes for internal (logged in Salesforce Users).
For Internal Users, we recommend Transact Payment  or Batch Entry where CCV is not required most Payment Gateways.
To see Payment Gateway Comparison for details about the different requirements for gateway has.

  • Locate the merchant facility for which you want to hide CCV in the checkout form.
  • Copy the Custom Theme Resource Name
  • Locate the static resource with the same name.
  • Open the static resource and download the attached .zip file
  • Extract the .zip files.
  • Look for jquery-ui.custom.css in the extracted files.
  • Open the file in the file editor and add the following CSS in the "Global CSS" section of the file:
    .hideCCVPanelInternalUser {
    display: none !important;
    }
  • Save the file.
  • Zip files again and upload the .zip folder for the same static resource.

Updated at July 27th, 2024

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