If your Studio page editor appears blank, frozen, or unresponsive after saving changes, the most common cause is:
Custom JavaScript was added directly into the HTML Editor.
Studio does not support adding <script> tags inside the HTML editor, and doing so can break the page builder interface.
✅ The Correct Way to Add Custom JavaScript
If you need to add tracking scripts, widgets, or custom functionality, please use one of the supported methods below:
Option 1 — Use the “No Script Code” Section
- Go to Page Update
- Locate the No Script Code section
- Paste your
<script>code there
This safely inserts your code into the <body> section of the published page without interfering with the Studio editor.
Option 2 — Link an External JavaScript File
You may:
- Upload your JavaScript as a
.jsfile - Add a reference to it in the
<head>section of your page using Add Head Script field
Example:
<script src="https://yourdomain.com/custom-script.js"></script>This keeps the HTML editor clean and prevents conflicts.
🚨 If Your Page Is Already Broken
If JavaScript was added directly into the HTML editor and the page is now un-editable:
- The page cannot be fixed from inside the editor
- A new page may need to be created and rebuilt
Need Help Restoring the Page?
Please contact the Payments2us Support Team. A Support Block is required for us to attempt page restoration.