Need Help? Let's Find the
Answer Together!

Sorry, we didn't find any relevant articles for you.

Send us your queries using the form below and we will get back to you with a solution.

Support Home FAQ System Admin I'm having trouble Authenticating the App (Payments2Us)

I'm having trouble Authenticating the App (Payments2Us)

Check and Try the following:

Delete the DEMO FACILITY in the Merchant Facility Tab, then create a new one with Create Samples. Then set the DEMO FACILITY to both Primary and Active.
Log out of your instance of Salesforce. Close the Browser, Log back in and try again. If you are running multiple instances/sandbox in the same browser type then this may we make a difference.
Make sure the user authenticating the App has the Payments2Us Admin Permission Set assigned to them.
Check the Remote Site settings is correctly setup. You may need to use the Manual Method for setting up the Remote Site Settings.
Salesforce may have moved your instance onto a new pod and this now needs updating.
Check the Payments2Us Error Log

How to disable Managed Triggers? What happens when the System Administrator for your organization changes? What are the criteria that must be included while creating Validation Rules on Payment Txn Object? Why household Accounts are not created after the Payment Txn changes to Matching Complete for a new contact in Non Profit Success Pack? How do I change the person that receives the Large Donation Email alert? How to create Opportunities with a specific record type? How to Complete Payment Txn's in Status- Error occurred as a result of flow/process errors and skipped creating contact/opportunities (i.e Matching Process when the Batch Processor runs) ? I need to modify a Payments2Us Workflow, but cannot as it is a managed package What does "This {component} is managed, meaning that you may only edit certain attributes" mean? Or what does "upgrade process" in relation to this mean? We are looking at implementing IP Range Restrictions for our integration accounts. I'm having trouble Authenticating the App (Payments2Us) How can I Mass Update Recurring Payment Expiry Dates How can automatically approve transactions less and $n,nnn and require approval for transactions over $n,nnn? Why am I not receiving Workflow/Flow email notifications? How/what sets the Created By User or Last Modified User on the Payment Txn Which users require Payments2Us Permission Sets? I am a System Administrator - why do I need a Permission Set?

Updated at July 27th, 2024