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Support Home FAQ Payment Gateway Stripe Specific Why do I get the error "signed document does not match hash check"?

Why do I get the error "signed document does not match hash check"?

This generally means the Webhook Secret Key has not been setup correctly.

Please re-apply the procedure Stripe Webhook Secret Key setup. In particular, make sure you copy the secret key after revealing and not the webhook reference.
Also, you may need to re-authorise Payments2Us App

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Updated at October 10th, 2024