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Why does the "Receipt Footer" text go over several lines?

If your receipt footer text looks like the image (1) shown below, then it is most likely that you have uploaded a blank "Thank you" graphic that covers the section shown as (2) "thank you text".

You need to upload a new image that has a height of 50px and is not scaled to be as wide.

Please also review How to setup Receipts and How do I remove the THANK YOU at the foot of the receipt, or change it to something else? 

Updated at July 27th, 2024

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