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Why do I get Error Message "Ezidebit API Error (108): Invalid mobile phone number entered" when a card holder does a card update?

The card update screen generally only displays the card details.  Behind the scenes, we also copy information such as phone, mobile onto the Payment Txn record and use some of this as part of the card update/validation.  This is required as part of the card update process.  

The error means that the Recurring Payment, related Contact has an invalid Mobile Phone.  Update the value in this and then try again.

Updated at October 10th, 2024

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