If you receive an error message with the Program Area: of "paymentItemTriggerHandler.upsertTickets", subject of "Payments2Us Unexpected Error: insert(URLTokenList)" and body with a message along the lines of:
"Error:
Ticket: Required fields are missing: [Ticket Type]
AAkPay__Ticket__c:{AAkPay__Payment_Item__c=a0.......",
then speak to your Salesforce administrator and ask for:
- To have the Payments2Us Admin Permission set added to your user profile. For example, the "Payments2Us Standard User"
- AND Make sure your profile has access to the Ojbects: Ticket, Ticket Type. See how to up profile object security as a minimum per user
- This may also be related to your Public Force.com sites. Please see the installation guide for Object level permissions required.