Need Help? Let's Find the
Answer Together!

Sorry, we didn't find any relevant articles for you.

Send us your queries using the form below and we will get back to you with a solution.

Support Home FAQ Refunds Are refunds included in Annual Statements?

Are refunds included in Annual Statements?

Yes, refund txns are included in Annual Statements so the correct totals are reflects.

I have tried putting a refund for a payment transaction, but it keeps coming back as an error saying it has been declined. What is causing this? I clicked the Refund button, but then when I click the Approve Refund button on the refund payment txn I keep getting an error. How do I know if the refund was successful? Authorize.net refunds not working What does the error message "Refunds can only be for transactions of Type Payment or Events that were process through {gateway} What does ticking the "Void Transaction" checkbox do when processing a refund? I created a refund for an Payment Txn and I added the Total Amount Paid field to the Opportunity Layout so it would reflect the actual totals, but it is still blank, even after an edit/save. How does it get updated? Are refunds included in Annual Statements? I need to make a refund to a credit card, but the credit card that made the original payment has since expired/been canceled. Is the refund still possible? What are the impacts of Refunds on the related Opportunity record?

Updated at July 27th, 2024