This is most likely due to using a non supported currency.
On the Merchant Facility, there is a Currency field. Update this to be one that is supported by Windcave and your Merchant Facility (bank)
Why do I can an error "Authorisation Failed:The transaction was Declined (Q8)"
How can I set the message that appears on the bank statement of the customer?
Some card types are not working and others are - E.g. Mastercard Credit, Visa Credit are working, but Visa Debit cards are not.
Our Payment Gateway is Windcave, how do the different usernames and passwords work?
Why changes made to HPP (PxPay) in Payline is not reflecting in the Payment forms?
Will resetting the Payline password cause any issue/break any setting with Payments2us?
Why am I getting so many Payment Txn’s at a Status of “Confirmation” (Windcave PxPay)?
Can we have a different currency other than AUD on the checkout form?
Regular payments with expired dates are failing or how to I ignore expiry dates
Why do I get the error "Authorisation failed the transaction was declined. Funds were not transferred (76)" when updating card details?
Why do I get error "The transaction was Declined (JD)"?
How do I remove the Windcave logo and/or Privacy Statement from the form?
We are using/have recently move to Commonwealth Bank (CBA) for our Merchant Facility/Acquiring and now the Bank Deposit Date is wrong
Why I am getting "Authorisation Failed" error and Payment Response Text says "Transmission Error"?
Why do I get a Payment Gateway error of "Payment Response Code" is "AF" and Payment Response Text is "TRANSMISSION ERROR"
How can I check the status of Windcave? Is Windcave down? & Why am I getting timeout errors?
We are using Windcave PxPay and notice the Credit Card Number is not showing
Windcave IP Address Update email - June 2023
I have received an email from Windcave with "Changes to ANZ Worldline and Windcave Connectivity- Action Required Before 21 October 2023"
How do I adjust information shown on PxPay Checkout?
Why do I can an error "Authorisation Failed:The transaction was Declined (Q8)"
Does Windcave provide transactions audit logs?
Why do I get an error message: "Payment Failed - Gateway error. IO Exception: Unable to tunnel through proxy. Proxy returns "HTTP/1.1 503 Service Unavailable...."
Switch of Merchant Facility to Windcave (Oct 2024)
Windcave Reconciliation
Windcave 3DS Authentication Update: Email or Phone Now Required
Windcave TLS Certificate Changes (November 2026) - Do I need to take action?
Updated at October 10th, 2024