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Why do I get an Error "License key is not valid. Please make sure the exact license options, license expiry date and key are entered as provided by AAkonsult. Do not try to select license options that are not included."

For license options, you can email support @ payments2us.com to get options added or removed. These are specific to your Salesforce Org, so you will need to provide a list of Salesforce Org Ids for each instance that you wish to use the license options with.

You will receive an Email with the license key details in it. NOTE: You will only received an email if you specifically request license option add-ons.

PLEASE follow the instructions exactly. In particular:

  1. Only Select License Options that you are entitled to. These are the ones explicitly mentioned in the email. Adding ones outside of the email will invalidate the license key given.
  2. Make sure you enter the date as provided in the email
  3. Copy the License key in the email

Click link to see pricing for Add-ons.

If you have an expired license key, or do not wish to continue with any of the License Options, then Make sure you remove the values in:

  • License Expiry Date
  • License Key

Then you will be able to save.

 

Updated at July 27th, 2024

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