Thank your donors and track campaign progress
A Thank You Page is the final step in the donor journey — it confirms that the donation was successful, expresses gratitude, and can optionally display real-time campaign progress.
In Payments2us Studio, Thank You Pages are optional but highly recommended. They can be styled just like donation pages and linked directly from your Salesforce form for a seamless donor experience.
🧭 Step 1: Create a Thank You Page in Studio
- Navigate to Pages
- Click Create a Page.
- Select Thank You Pages.
Choose a Template:
- Click Select to use a template.
- Click View to preview the template in a new tab.
Name Your Page
- Click Next, then enter a Page Name
- The Page URL will be auto-generated based on the name
- Click Done to finish setup
You can now customize your Thank You Page just like a regular Studio page.
🔗 Step 2: Copy Your Thank You Page URL
To use this page as the redirect destination after a donation:
- Click the three-dot menu next to the Thank You Page
- Click View to open it in a new tab
- Copy the URL from your browser's address bar
You'll need this for the next step.
⚙️ Step 3: Connect the Thank You Page to a Salesforce Donation Form
To redirect donors after a successful payment:
- In Salesforce, open the Payments2us donation form
- Paste the Thank You Page URL into the Success URL field
Add Success URL Parameters
To personalize the page and enable the live donation progress bar:
- Add parameters like
DonorName,DonationAmount,TotalAmount, etc. - For the progress bar to work, DonationAmount and TotalAmount must be included
Set Confirmation Page Behavior
- In Confirmation Page Action, select:
Bypass Confirmation Page - Go to Success URL (TOP)
Click Save to apply your changes
✅ Your form is now set to redirect donors to the Studio Thank You Page automatically after a successful transaction.
🔁 Step 4: Link the Thank You Page to a Donation Page
To track donation progress (e.g. in a progress bar), the Thank You Page must be linked back to the corresponding Donation Page in Studio.
- Make sure the Donation Page already exists
👉 How to create a Donation Page in Studio - In Studio, go to the Pages tab
- Click the three-dot menu next to your Donation Page
- Select Update Details
- In the Thank You Page dropdown, choose your new Thank You Page
- Click Submit to save
🔄 This ensures your campaign’s progress tracking is accurate and that Studio knows which pages belong together.
