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Table of Contents

1. Authorise individual transactions 1.1. Navigate to the Payment Txn's tab 1.2. Open a transaction and select the 'Authorisation Complete' button 1.3. Confirm the authorisation 1.4. Return to the Payment Txn's tab and check the Payment Status field 2. Authorise groups of transactions 2.1. Navigate to the Payment Txn's tab 2.2. Select 'Ready for Authorisation Completion' from the List View drop down menu 2.3. Tick the checkbox of the transactions to be authorised. 2.4. Select 'Authorisation Complete' button 2.5. Confirm the authorisation 2.6. Return to the Payment Txn's tab and check the Payment Status field

How to authorise pending payments

Table of Contents

1. Authorise individual transactions 1.1. Navigate to the Payment Txn's tab 1.2. Open a transaction and select the 'Authorisation Complete' button 1.3. Confirm the authorisation 1.4. Return to the Payment Txn's tab and check the Payment Status field 2. Authorise groups of transactions 2.1. Navigate to the Payment Txn's tab 2.2. Select 'Ready for Authorisation Completion' from the List View drop down menu 2.3. Tick the checkbox of the transactions to be authorised. 2.4. Select 'Authorisation Complete' button 2.5. Confirm the authorisation 2.6. Return to the Payment Txn's tab and check the Payment Status field

Refer to 'How to set up pre-authorisation'

Once pre-authorisation is enabled, all transactions will come in as an “Auth” type and will have the funds reserved on their credit card. The vendor MUST make the completion transaction, to actual charge the card and transfer funds within 7 days.

 

1. Authorise individual transactions

1.2. Open a transaction and select the 'Authorisation Complete' button

1.3. Confirm the authorisation

1.4. Return to the Payment Txn's tab and check the Payment Status field

If the transactions is successful, the status will be either "Receipting Complete" or "Matching Complete"

2. Authorise groups of transactions

2.2. Select 'Ready for Authorisation Completion' from the List View drop down menu

2.3. Tick the checkbox of the transactions to be authorised.

2.4. Select 'Authorisation Complete' button

2.5. Confirm the authorisation

Select 'Process' button

2.6. Return to the Payment Txn's tab and check the Payment Status field

If the transactions is successful, the status will be either "Receipting Complete" or "Matching Complete"

Updated at July 27th, 2024

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