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Support Home FAQ Payment Gateway EziDebit Specific Why am I getting the error "EziDebitUtil.TestPublicKey, try/catch : Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null') at input location [1,2]"?

Why am I getting the error "EziDebitUtil.TestPublicKey, try/catch : Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null') at input location [1,2]"?

This looks like EziDebit did not respond or came back with an error when we tried to generate a one time key for the integration.

Should this be once off or very sporadic then it can be ignored. If not, we'll need EziDebit to investigate as their servers are not responding in a timely manner or responding with incorrect information.

Do you use or update the Plan in EziDebit? Do you charge the Direct Debit account holder when they sign up? Why Payment TXN Errors with message “Invalid value provided for the 'DebitDate' parameter. The Date cannot be more than 30 days in the past and valid values are in the format of 'YYYY-MM-DD'”? How can we process Credit Card payments without CVV? Why do I get the error "You must provide a value for either the ‘EziDebitCustomerID’ parameter or the ‘YourSystemReference’ "? Why am I getting the error "Error 102 Invalid Digital Key"? Why am I getting the error "EziDebitUtil.TestPublicKey, try/catch : Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null') at input location [1,2]"? With EziDebit credit card transactions that are processed through the Batch Processor, are they considered "Online/real-time" Online payments for businesses or "Direct Debit" Direct Debit Payment Solution Why is the Payment Txn stuck with a status of Direct Debit Processing? Why do I get an Error Message, with Program Area: EziDebitUtil.GetPayments and Subject: ED.GetPayments Why do I get Error Message "Ezidebit API Error (108): Invalid mobile phone number entered" when a card holder does a card update? Why do I get Error Message "Unknown error found whilst processing Credit Card"

Updated at October 10th, 2024