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Experience Cloud Memberships - FAQ

Topics on Experience Cloud Memberships - FAQ

How to show contact fields in read only mode

As detailed in Experience Cloud Profile Details article that you can select the f ...

As detailed in Experience Cloud Profile Details article that you can select the fields you want to show in the view.

The permissions of these fields will be based on the profile and permission sets assigned to the experience cloud user. Meaning if the user have read permission for a field then it will visible in read only mode, if read and edit then field will be available for edit as well.

Users with "Payments2Us Site users" will have edit permission to most of the contact fields that are part of Payments2Us package. IN order to show these fields as read only fields, create a formula field and add that formula field instead of showing the actual field.

Example, if you want to show "Membership No."(AAkPay__Membership_No__c) field on the profile update view in read only mode then create a custom formula field that evaluates to the Membership No. field of Payments2Us and add that field in the fieldset.

Experience Cloud Memberships - CAPTCHA Entry does not match

You can get this error while submitting the "Update Card" or "Renew" form in the ...

You can get this error while submitting the "Update Card" or "Renew" form in the experience site. This is only for the form that opens up from the Membership updates component.

If you check the Payments2Us error logs you might also find a error logged with the description text containing phrase like "You don't have select access to object Campaign"

This error comes because some experience cloud licenses doesn't have access to all standard salesforce objects like Campaign in this case. You can check the standard object access for different Salesforce license in this Salesforce documentation.

If your experience user license type doesn't have access to campaign object then please remove "Campaign" fields like "Default Campaign" from the payment form.

Experience Cloud Membership Form Success Page Configurations

If you have set the success URL in the payment and you are getting error page on ...

If you have set the success URL in the payment and you are getting error page on submitting the card update or renew form of membership update component. Then please do the following configurations one by one and see if one or all of the configuration works

CSP Trusted Site

  1. Go to Setup
  2. Search for Trusted URLs.
  3. Create new record.
  4. Add any API name.
  5. Add the base URL.
  6. Give permission of all or necessary CRP directives.

Trusted Domains in Sites

  1. Go to Setup.
  2. Search for Sites in Quick find box.
  3. Click and open your site
  4. Scroll Down to the "Trusted Domains for Inline Frames" panel.
  5. Click on Add Domain and add the base URL of your success site.
  6. Click Save

Add URL in Session Settings

  1. Go to Setup
  2. Search for Session settings and open it.
  3. Look for 'Clickjack Protection section and enable Clickjack protection for customer Visualforce pages (last 2 options).
  4. Press 'Save' at the end of the page.
  5. Look for 'Trusted Domains for Inline Frames' section.
  6. Click on Add Domain
    1. Add the succes page Base URL in the Domain field.
    2. Select Visualforce Pages in the Iframe Type dropdown.
 

Language Translation Workbench for Experience Site Users

Besides the details mentioned in How to change field names, section, heading name ...

Besides the details mentioned in How to change field names, section, heading names and information messages article , there is one extra step needed to show custom label from language translation for experience cloud users.

For experience site users the additional language need to be added in the experience site builder as well.

Experience Site Configuration

  1. Go to Setup and search for All Sites.
  2. Open All Sites.
  3. Click on "Builder" for you experience site.
  4. In the builder view click on the Gear Icon from top left options.
  5. Select "Languages" subsection from the display.
  6. Click on "Edit Languages" add the required language.
  7. Publish the experience site.